db游戏

What We Announced

db游戏 is taking action to strengthen our business to better serve you, our valued customer, over the long term. As an important step forward, on March 31, 2025, we announced that we entered into an agreement with near unanimous support from our key stakeholders to position db游戏 for stability and growth and ensure we can further invest in our locations, offerings, and the customer experience.

It's Always Hang Time at db游戏

db游戏 is open, and we are ready to welcome and serve you with the delicious food and guest-obsessed hospitality experience you know and love. Importantly, there is no change to our HootClub Rewards Program, gift card availability, or merchandise availability at this time. Stop into one of our db游戏 locations and enjoy!

FAQS

Is db游戏 going out of business?

No. db游戏 is here to stay, and with a stronger financial foundation and streamlined operations on the other side of this process, we will be well-positioned to continue delivering the guest-obsessed hospitality experience and delicious food our valued customers and communities have come to expect well into the future.

Will there be any changes to db游戏' product offerings?

At this time, there are no changes to our current product offerings, and we will continue providing customers with the guest-obsessed hospitality experience and delicious food they have come to expect over the past 40 years.

Are there any impacts to the HootClub Rewards Program?

At this time, there are no changes to our HootClub Rewards Program or any of our current offerings, including welcome rewards, birthday perks, visit-based incentives, exclusive member deals, and seasonal promotions.

Can I still use my gift card?

Yes, you can continue to purchase gift cards for every occasion and utilize our online balance tracker at your convenience.

Can I still purchase merchandise in stores and online?

Yes, we continue to offer a wide range of db游戏 merchandise in stores and online, with apparel, drinkware, and souvenirs available for purchase. To purchase apparel, head over to our online storefront .

I am a vendor to db游戏. Will I be paid for goods and services going forward?

Payments for 鈥減ost-petition鈥� obligations are generally given administrative priority payment status in chapter 11, providing additional protection to vendors moving forward. Going forward, db游戏 will pay vendors in the ordinary course of business for authorized goods and services rendered on a 鈥減ost-petition鈥� basis (on or after April 1, 2025). As we move through this process, we ask that you continue to submit invoices as you have been.

Where can I go for more information?

Additional information regarding our chapter 11 process is available through our claims agent, Kroll, at . Stakeholders with questions can call Kroll at (888) 575-4910 (U.S. and Canada toll free) and (646) 844-3894 (International), or email [email protected].

To reach our customer service team, please visit or call 770-951-2040.